1. Introduction

Our website primarily offers high-quality used lab equipment for laboratories and researchers. Please read and understand the following terms and conditions before using our site.

2. Payment Methods

• We accept major payment methods, including credit cards and bank transfers (Wise). Please select your preferred payment method during checkout.
• First-time buyers will need to make a purchase through eBay. eBay purchases will include eBay fees.
• If you choose to pay via Wise, we offer a discount equivalent to the credit card processing fees. Please contact us for further details.

3. Shipping

• We ship worldwide. However, some countries (e.g., Indonesia) have restrictions on importing used equipment, and an import permit may be required.
• Shipping typically takes about one week. For pallet shipping, it may take a little longer as custom pallets are required.
• Due to the export process, there may be shipping delays, but tracking numbers will be provided once the shipment is dispatched.

4. Responsibility for Product Condition

• Product condition is left to the discretion of each seller. The site is not responsible for any discrepancies in product condition. Please read the product descriptions carefully before purchasing.

5. Returns and Exchanges

• No returns or exchanges are accepted on our platform. Please review the product details carefully before purchasing.
• However, for eBay purchases, returns are possible, but return shipping costs and eBay fees are the buyer's responsibility.

6. Cancellation Policy

• Cancellation is not possible once the product is purchased. No changes or cancellations can be made after the purchase is completed. Please ensure you are certain about your purchase before confirming it.

7. Import Taxes and Duties

• Import taxes and customs duties are the responsibility of the buyer. Please ensure all necessary documentation is provided to customs for clearance.
• If the product is rejected by customs and returned, the return shipping cost will be the buyer's responsibility. Additional shipping costs will apply for re-delivery.

8. Customs and Return Policy

• If the product cannot clear customs and is returned to us, return shipping and re-shipping fees will be covered by the buyer.
• If the return shipping fee is refused, the ownership of the product will transfer to us, and we may resell the item to another buyer. Please understand these terms before purchasing.

9. Agreement upon Payment Completion

• By completing payment, you agree to the terms outlined above. This includes understanding and agreeing to our cancellation and return policies.

10. Privacy and Personal Information

• We take privacy seriously and ensure your personal information is carefully protected. We collect and use personal information only for the purposes of processing orders and arranging delivery. Your information will not be shared with third parties unless required by law. If you have any questions about how your information is handled, please feel free to contact us.

11. Disclaimer

• Sales of products on our site are based on the condition described on the product page. Returns are only accepted for eBay purchases, and we do not accept returns for any other transactions.
• We are not responsible for shipping delays or damages that occur during shipping. If an issue arises during delivery, it is the responsibility of the shipping company in the destination country.

12. Compliance with Export Regulations

• We comply with all export regulations and ensure that no products are shipped illegally. If any product requested by a customer violates export regulations, we reserve the right to refuse the sale.

13. Discontinuation of Product Sale

• If a product's sale is discontinued, we may stop offering it without prior notice. No returns or exchanges will be accepted for products that have been discontinued.

14. Legal Responsibility

• Any disputes related to these terms and conditions will be governed by Japanese law and resolved in the Tokyo District Court.